Clarify the question
Each question is written so that its subject, required answer and responsible role are clear.
What matters
We maintain the register and assign answers; we do not answer specialist or legal questions on anyone’s behalf.
Our approach
The register opens with a clear question, source, owner and open status.
During the response cycle, referrals and partial information received remain traceable.
An entry is marked closed only when the answer and source link are fully recorded or another outcome has been explicitly agreed.
Services
Each question is written so that its subject, required answer and responsible role are clear.
A source reference leads directly to the record or matter from which the question arose.
The documented answer is assigned to the exact question with its date and sender.
How a project could work
During a document review, questions about three files could be recorded with exact locations. When the responsible person replies, the answer remains in the register with its date and reference.
Contact
Which questions should move from inboxes into a clear register?

Positive Group Deutschland GmbH
Freiburg im Breisgau · Germany